Rahul Garg đź’ˇ

25 year old something

Blog

About

I build scalable systems and love automating the boring stuff. My work spans real-time voice assistants, high-throughput search, and CRM/payment platforms. Always learning, always shipping. Let's make something awesome together!

Places I Worked At

Senior Software Engineer, BlinkHealthFeb 2022 – Present
  • Replaced legacy IVR with real-time voice assistant using Twilio & OpenAI, reducing escalations from 99% → 60%.
  • Built centralized Search Service (Elasticsearch + Kinesis), achieving 80-90% lower p95 latency at 2K+ RPS.
  • Designed eventing framework (SDK + Sidecar) for 30+ microservices, enabling real-time querying.
  • Led zero-downtime migration to a Central Patient Store, unifying reads/writes platform-wide.
  • Built custom CRM backend, saving $2M/yr and automating all voice-based flows.
  • Refactored Payment Service for multi-processor routing, enabling partner expansion and PCI compliance.
  • Lead 4-engineer team for contact center and payment infra, owning roadmap and delivery.
Software Engineer, AmazonJun 2020 – Feb 2022
  • Launched serverless pipeline (Lambda, Batch) for daily payment hold summaries for 200K+ vendors.
  • Migrated 20TB of document storage to S3, improving reliability and reducing costs.
  • Built full-stack services for vendor onboarding and compliance automation.

Internships

Research Intern, Samsung Research Institute Bangalore2019
  • Worked in a team focused on AI research, contributing to codebases in TensorFlow for research papers and experiments.
  • Collaborated on innovative projects at the intersection of computer vision and deep learning.

Projects

Habit Pledge App

Currently building an application to help people quit their bad habits by pledging money—turning commitment into real change.

System Design Learnings

Actively learning and reading about system design. Will be sharing my learnings and insights in the blog soon!

Skills

PythonJavaJavaScriptTypeScriptC++DjangoReactPostgreSQLDynamoDBMySQLKubernetesTerraformDockerGitAWSMachine LearningLLMsHealthcareFinTechPaymentsCRMSearch

Education

Indian Institute Of Technology RoorkeeB.Tech in Electrical Engineering, 2016-2020